Feedback Form

Technician Name:

- All infomation are confidential
- We request you to give utmost honest feedback

Overall Satisfaction

How satisfied were you with the technician's overall service?

★ ★ ★ ★ ★

Not satisfied Neutral Very Satisfied

Technical Knowledge

How knowledgeable was the technician about the equipment or issue being addressed?

very knowledgeable knowledgeable neutral Not very knowledgeable Not knowledgeable

Communication Skills

How well did the technician communicate with you?

very well well neutral Not very well Not well

Problem Solving Skills

How effectively did the technician identify and resolve the issue?

very Effectively Effectively neutral Not very Effectively Not Effectively

Attitude

How would you rate the technician's attitude?

very Positive Positive neutral Very negative Negative

Time Schedule

How would you rate the technician's response to schedule?

Early

On Time

Late

Very Late

Comments (maximum 50 words)

Words remaining: 50